ClearVue Document Management System - Frequently Asked Questions (FAQ)

General Information

Q: What is ClearVue? A: ClearVue is a powerful document management system (DMS) designed to streamline document organization, retrieval, and management for manufacturing companies. It integrates seamlessly with ERP systems to enhance operational efficiency.

Q: Who is ClearVue designed for? A: ClearVue is tailored for manufacturing companies looking to improve their document management processes. It serves various functional areas, including production, quality control, procurement, and sales.

Features and Benefits

Q: What are the key features of ClearVue? A: Key features of ClearVue include:

  • Comprehensive document management

  • Seamless ERP integration

  • Powerful full-text search capabilities

  • Customizable workflows (FAW)

  • Deployment options for on-premises, hybrid, and Azure cloud environments

Q: How does ClearVue improve document management efficiency? A: ClearVue automates routine document management tasks, reducing manual effort and minimizing errors. Its powerful search capabilities and customizable workflows ensure quick retrieval and efficient handling of documents.

Q: What makes ClearVue different from other document management systems? A: ClearVue’s seamless integration with ERP systems, robust security measures, support for multidivisional structures, and comprehensive customization options set it apart from other DMS solutions.

Functional Area Workflow (FAW)

Q: What is Functional Area Workflow (FAW) in ClearVue? A: FAW is a feature within ClearVue that allows users to create and automate workflows based on specific functional areas within the organization, such as production, quality control, procurement, and sales.

Q: How does FAW benefit different departments? A: FAW enhances efficiency by automating document processes specific to each department’s needs, ensuring compliance, improving control, and integrating seamlessly with existing ERP systems.

Integration and Technology

Q: How does ClearVue integrate with ERP systems? A: ClearVue supports seamless integration with major ERP systems, enabling a unified platform for managing documents and workflows. This integration eliminates data silos and ensures accessible, relevant information across the organization.

Q: What technology stack is ClearVue built on? A: ClearVue is built on the robust Microsoft .NET framework, ensuring stability and performance. It also supports REST integration via the OpenEdge Pacific Application Server for interaction with on-prem ERP solutions.

Q: What deployment options are available for ClearVue? A: ClearVue offers deployment options for on-premises, hybrid environments, and Azure cloud, providing flexibility to meet the specific needs of different organizations.

Security and Compliance

Q: What security measures does ClearVue have in place? A: ClearVue incorporates advanced security features, including data encryption, access controls, and regular security audits, to protect user data and ensure compliance with industry standards.

Q: Does ClearVue comply with industry regulations? A: Yes, ClearVue complies with relevant industry regulations and standards for document management and data protection, ensuring your organization meets its compliance requirements.

Customer Support and Resources

Q: Is support available for ClearVue users? A: Yes, our support team is available to assist with any questions or issues. You can reach us at support@solvepoint.com.

Q: Where can I find more information or request a demo? A: For more information or to request a demo, visit our website or contact our sales team at sales@solvepoint.com. We’re here to help you explore how ClearVue can benefit your organization.

Getting Started

Q: How can I get started with ClearVue? A: To get started with ClearVue, sign up for a free trial or schedule a demo with our team. We’ll guide you through the setup process and help customize the system to meet your organization’s specific needs.

Q: What training resources are available for new users? A: We offer comprehensive training resources, including user manuals, video tutorials, and personalized training sessions to ensure your team can make the most of ClearVue.

Experience the power of ClearVue and revolutionize your document management processes. Contact us today to learn more or to get started.

About SolvePoint Solutions

SolvePoint Solutions is a leading provider of document management solutions based in the Greater Tampa Bay area. Our flagship product, ClearVue, is designed to streamline document management for manufacturing companies, integrating seamlessly with ERP systems to enhance efficiency and productivity.